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MAINTENANCE ISSUES
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The basic rule of thumb that is followed is "If you break
it, clog it, or don't maintain, then it's something you need
to fix". If it breaks on it's own then the owner takes
care of it. An example of what the owner would handle would
be if the water heater started leaking, or the a/c stopped working
because the compressor needed replacing. In other words, items
that the tenant couldn't possibly be involved with... like repairing
a leaky roof.
Also, keep in mind that during the summer especially, and at
times during the winter, when your heating or air conditioning
is out, so is everyone else's. It is not unusual for a/c repair
men to be booked solid a week in advance. We can not force them
to go to your property.
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Everything else is pretty much up to the tenant
to keep working. Below are some common problems and their remedies.
Remember, if you call for a repair and there really wasn't anything
wrong, then you will be paying for the service call. You will
also be paying for the service call if you are not present to
let a tech fix the problem
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Electrical Light or Outlet(s)
not working. Usually this is caused by a breaker
switch having been overloaded and tripped off. There are two
areas to check. First the breaker box panel which is normally
on the outside of the building, but could also be in a garage
or tucked away in the back of a closet. First look to see if
any of the switches have slightly moved away from the totally
"on" position. If you see one that is, take and switch
it completely to the "off" position before attempting
to move it to the "on" position. Assuming that the
breaker holds, this procedure should fix the problem.
A second type of breaker is found in areas of the home where
there is water, usually in the kitchen or bathroom, but also
in the garage. They are GFI breaker plugs and they control a
wider area of plugs than just the spot they are located in.
Consequently you could have a plug or plugs go out in a bathroom
and it is a GFI breaker plug in a garage that has tripped. Find
the culprit plug and push the "reset" button which
is located in the middle of the plug. That should reset the
power to the problem area.
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Garbage Disposal
- Your garbage disposal has gotten jammed, or is making a humming
noise but not grinding. Usually something has gotten lodged
along the inside wall of the disposal that is preventing them
from working. On most models there is a "Reset" button
on the bottom of the disposal. Make sure that it is pushed in
and try the disposal again. If it didn't help the next step
is to manually dislodge the interior grinding mechanism. This
is done by inserting an allen wrench into the bottom of the
disposal and twisting/cranking the wrench to get the mechanism
freed up.
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Leaking Pipes/Water Heater
- The first thing to do is get the water shut off. Every sink,
toilet, water heater have shut off valves next to the wall where
the water is entering the apparatus from. TURN THE WATER OFF.
Get towels or a mop and get the water soaked up. Do not let
the water ruin carpet, walls, flooring etc. Call us immediately
so we can get someone out to fix, repair, or complete clean-up.
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