HOW SOON DO YOU ANSWER MAINTENANCE REQUESTS? - We answer them the same day we get them, usually within a few minutes. The issue is rarely how quickly we work, but more importantly how fast the repair tech is able to get to the property. This is something we have no control over. Especially if there is a property warranty program in place or if it is at the height of a particular season.... like the middle of summer when the a/c just went out along with 100,000(+) other peoples. With our vendors, usually a repair is completed within 24 hours.

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